Alex was extremely professional, personable, engaging, knowledgeable, and informative. We felt that he was sincere and truly wanted to ensure that we had a memorable and worry free experience. He was continuously listening for updates to see where the “action” was. He knew all the back roads in the parks to get us to where we needed to be. Additionally, he consistently made sure that our lodge check-ins were seamless.
“Excellent. From the beginning, Karen helped us design a custom trip that fit our interests. For example, my partner is very interested in birds. We got birds. We were interested in avoiding crowds. We did, as much as possible. And the choice of Mkomazi was ideal. There were remarkably few glitches along the way, and Joachim addressed each of them with calm professionalism. The trip was as close to perfect as we could have imagined. From Karen’s initial consultations to Joachim’s expert guiding, we could not have asked for more.”