Terms and Conditions

GENERAL TERMS & CONDITIONS

1. Tour Payment & Price

A 20% non-refundable deposit is required to reserve your space. A second payment of 30% is due 4 months prior to the first land day of the trip and a final 50% payment is due 2 months prior to the first land day of the trip. Payment is accepted as follows: 1) U.S. Dollar check made payable to Access 2 Tanzania, 253 Duke Street, Saint Paul, MN 55102 or 2) by wire transfer to our account in Saint Paul, MN or 3) by credit card as processed by our office in Saint Paul, MN. The price quoted is based on current park entry fees, camping fees, concession fees and government regulated VAT. If these government regulated fees should go up, the total cost of the itinerary will go up accordingly.

1a. Park Fees Assumptions:

The price quoted assumes the following conservation fees (current fees): Arusha, Tarangire and Lake Manyara National Parks ($59/adult and $17.70/child); Serengeti National Park ($82.60/adult and $23.60/child); Ngorongoro Conservation Area ($70.80/adult and $20.60/child plus $300 per vehicle for each descent into the Crater). Nyerere National Park (formerly Selous) ($82.60/adult and $23.60/child); Mikumi, Ruaha, Rubondo and Udzungwa National Parks ($35.40/adult and $11.80/child); Mahale National Park ($94.40/adult and $23.60/child); and Gombe National Park ($118/adult and $23.60/child)

All fees are per person per 24-hour period. Child fees are applicable to children under the age of 16.

2. Hotels

The above-noted accommodations will be immediately booked and confirmed upon receipt of payment and/or a signed contract. In the unlikely circumstance that, by the time A2T tries to confirm and book, the rooms are no longer available, A2T will allow the traveler(s) to give input on the selection of alternate locations. The total price may be adjusted as a result.

Traveler is advised to review the websites of the above-noted accommodations and/or to search for and read online reviews. While we do our best to recommend and accurately describe the best accommodation choices for your situation, A2T cannot be held liable when the traveler’s expectations differ from the actual accommodation. Should a traveler arrive at an accommodation and find something unacceptable, A2T will assist with the identification of a new location, but the costs will be billed to the traveler’s account. If the accommodation has a defect that the traveler believes warrants a refund, A2T will aggressively pursue a refund on traveler’s behalf.

3. Not included in Prices

Prices quoted do not include costs of obtaining visas and passports, telephone calls, laundry, entertainment arrangements not shown in the itinerary, beverages unless specified, or any other items of a personal nature.

4. Amendments to the itinerary

If after this contract has been signed, the traveler wishes to change the itinerary, Access 2 Tanzania will try to accommodate you wherever possible. We are happy to make small changes, like adding or subtracting activities and will not charge change fees in these cases. However, any substantial change requested by the traveler may result in a change fee of $100. Examples of substantial changes would be reordering the itinerary or changing the itinerary dates.  Of course, any changes that increase or decrease the cost of the itinerary will be charged (or credited) to the customer’s account accordingly.

5. Cancellation and curtailment

In the event of the traveler(s) canceling their reservation for any reason, traveler(s) will be charged a penalty as outlined below. No cancellations or notifications of reduced numbers booked are accepted by phone. Only written notifications are considered valid. Written notifications include email. No-shows are considered cancelled on the date of their first expected arrival.

6. Unavoidable circumstances

In the event of the traveler(s) postponing their reservation, the following terms will apply a) The payments made (credit on file) on the contracted safari will be applied to a re-booked safari for a future date; b) The terms and conditions in the original contract remain applicable; and c) The total safari price will change if: accommodation prices change, third party activity prices change, national park fees change and/or if any third-party vendor assesses postponement penalties.

7. Unavoidable circumstances

The company does not hold itself responsible nor can it be held responsible for any delays prior to departure or, during the course of any tour mentioned whether brought about by technical difficulties, strikes, weather conditions or any other circumstances whatsoever, whether foreseen or unforeseen. It is understood that any expenses relating to these unscheduled extensions, amendments, or curtailments (eg. hotels, meals, airfares, telephone calls, etc) will be for the travelers’ account. We make every effort to ensure that all arrangements and services connected with your tour will be carried out as specified in the most efficient and effective way possible. However, we do not have direct control over the provision of services by suppliers and, whilst they are in all cases selected with the utmost care, we do not accept liability for error and omissions of such suppliers.

8. Travel documents

We do not accept responsibility for any consequences whatsoever from a traveler failing to ensure that he or she has complied with the necessary health, passport and visa requirements.

9. Travel Insurance

Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. Access 2 Tanzania requires all travelers to secure Emergency Medical and Emergency Evacuation/Repatriation insurance. This bare minimum coverage (often called Post-Departure or Travel
Med) is more affordable as compared to full coverage that includes pre-departure cancellation. For more information on the available plans or to enroll, click here or contact Travelex Insurance Services at 800-228-9792 and reference location number 23-0071. Please Note: To be eligible for the waiver of preexisting medical condition exclusion, the protection plan must be purchased within 15 days (Travel Select) from the time you make your initial trip deposit. However, the plan can be purchased any time prior to departure. The product descriptions provided here are only brief summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 11.17 E7N

Access 2 Tanzania enrolls all travelers with membership in AMREF’s medical evacuation program. This enrollment does not replace traditional travel insurance but facilitates an expedited response by AMREF for emergency transport to Nairobi.

10. Contract

Once payment in whole or in part has been made by the traveler for a booking, the traveler shall be deemed to have accepted the terms and conditions contained herein as applicable to the contract entered into between the Company and the traveler.

11. Guide Assignments

In most situations, we can honor specific guide requests. However, there are times (although rare) when guide assignments must change, sometimes even at the last minute. That said, we are very proud of and supremely confident in every guide on our team.

12. Disclaimer

Access 2 Tanzania, LLC (A2T) acts only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with its tours. Such services are subject to the terms and conditions of those suppliers. A2T and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes. All services and accommodations are subject to the laws and regulations of the country in which they are provided. A2T is not responsible for any baggage or personal effects of any individual participating in the tours/trips arranged by A2T. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

13. Early Bird Offer

We will honor the current year’s accommodation rates for safaris booked before May 1st for travel in the next calendar year. Example, if booked by May 1, 2024, the 2024  accommodation rates will be honored for travel in 2025. Park and conservation area fees are not subject to this rule as they can change/increase without advance notice.