Amazing Experience
Willy without a doubt provided the best possible trip. Countless times he appeared to instinctively know where to set the vehicle up for the best wildlife viewing. There would be many safari guides with jeeps set up and Willy would park a few hundred feet away as he seemed to know where the animal was headed. in addition to his bountiful knowledge of wildlife he also taught us so much about the culture in Tanzania. We are convinced that our trip would not have been nearly as great without our wonderful guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”