Excellent family trip of a lifetime
Willyyyyyyyy is the best!!! We heard he was great and he was even better! He was always ready with thoughtful information on Tanzania and the people, on animals on the land. He is a warm kind caring and extremely funny and entertaining guide. We can’t even imagine doing another safari with anyone else. He was extremely punctual – he was always dressed and ready to go well before we were. Also he was seriously a lion whisperer. We saw 52 lions, and not just far away. It was like he could predict where they would go and he would put us in position A, right there, often with no other jeeps around. We loved that he put the animals first and was always conscious of protecting them.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”