Exceptional
We could not have asked for a better guide than Willy. Professional, knowledgeable, funny, incredible at answering the kids questions, outstanding at responding to our medical situation. Could not have felt safer or happier with him.
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”