We felt that Willy cared and was passionate about his work and desire to make us learn about the wildlife and the surrounding habitats in the area. During our 9-days together, he was always in great spirits and ensured we were having a good experience. He’s very knowledgeable and when he didn’t know an answer he would look it up and get back to us. Every morning the automobile was sparkling clean and he was always ready to go at the agreed-upon time, always waiting for us to meet him.