Incredible
Barney is INCREDIBLE. He was so knowledgeable about the wildlife and has a fantastic eye to find the animals hiding in the Serengeti. At the very beginning he asked us what we wanted to see and was more than willing to sit tight while I took an absurd amount of pictures and video of the wildlife. Not only is he fantastic at his job, he is also an incredibly kind human being. I cannot recommend him enough. We also did the walking safari with Andrea, Barney, and a ranger. It was so different than doing game drives in the vehicle. You get to see the smaller things and have the fantastic experience of walking through nature. At the end we were surprised with cocktails on top of a huge rock that overlooked the Serengeti and was perfect timing to see the sunset. Definitely a must do when visiting Lemala Kuria Hills.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”