Mussa and Willy: AMAZING!!!!
Exceeded my expectations by far. I would recommend them to anyone. They were always in such a great mood and seemed genuinely happy to be with us every day. It was incredible to me the amount of information they knew about wildlife – they were able to answer our questions quickly and give additional information. Their cultural knowledge was also very impressive. One of my favorite parts about going to different countries is learning about the culture and they did a very good job. They also found us plenty of animals/kills that I was not expecting to see, but happy to have! I could not be any any happier having Willy and Mussa as our guides.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”