Our best safari of all time by far
This was our second time with both A2T and Willy. On our first trip, he was great — really took care of us, found what we wanted to see, and made for a super-smooth and exciting safari. This time he even surpassed that. He not only would find what we wanted to see, but get us in the best position for experiencing and photographing it. He’s a pleasure to be with and always attentive to our needs, whether expressed or not. He has a great sense of what animals are going to do next and to put us in spots for the best view. For example, the last river crossing we had was at sunset, with the sunset in the background, and the wildebeest coming up the bank next to us. Another was observing a pride of 10 lions with 9 cubs, 5 of whom had to swim a pond in order to get to their returning moms to suckle — we were in the middle of the action and NOT disturbing them at all.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”