Usually feedback includes negatives and positives. there are NO negatives.
Wily became our friend on the first day. He is intelligent and able to teach his wealth of knowledge in an engaging and straightforward way even while driving! His discussions of Tanzania, the Masai culture and the animals were always fascinating.He always made all of us feel included from my quiet son to my ever questioning daughter! He was aware if any of us seemed uncomfortable or might need some help in some way. In some potentially uncomfortable situations in towns where some of the people came a bit close to the car, he made us feel safe without making the people feel poorly. You are fortunate to have so good a person working with you.
“Everything was professional. All of our expectations were met or surpassed. Starting with Karen at the office, Wilfred as our guide and Fulgence as our pickup/delivery to the airport, you were all wonderful personalities who enhanced our Tanzanian experience.
We have already given outstanding recommendations to your organization to two great friends of ours.”