If you want to see the most of animals- Alex is a must have guide!
I think a guide can make or break the safari experience, since so many things and smoothness of the trip depends on him. We were lucky to have Alex, who was able to deal with all of our requests and questions. He made us feel at ease and accommodated our needs throughout the journey. He has a vast knowledge about animals as well as culture and history of Tanzania. And the most amazing capability- he has eagle-eyes!!! I still can’t believe how far he can see without the binoculars!!! So many times he would stop a car and tell us that there is some animal in the distance. We couldn’t see it without the binoculars, and sometimes struggled to find it even with the binoculars, so he had to direct us where to look!!! We saw so many animals. He had a lot of patience! After Tanzania we traveled for two more weeks on our own, and often wished Alex were with us, because we would have seen so much more!
All in all, if I get another chance to go back to Tanzania, I would want Alex to be my guide again.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”