You really feel alive when you’re living amongst the lions!
Willy was an amazing guide. I immediately took to him as soon as I met him. He has very warm and with a friendly nature. He has in-depth knowledge of the various regions on the Safari and has a keen eye to spot all the wildlife. He went out of his way to ensure we got to see all that we wanted to and explained like a wildlife expert the nature and personalities of the different animals. He has so much knowledge about the history of that region and especially the Ngorongoro Crater. Over the course of the Safari, we got to know each other better. We had breakfast, lunch, and dinner together, during which time he explained that he was from the Maasai tribe and he educated me on their various culture and traditions. I learnt a lot about Tanzania and its people just from the time I spent chatting with Willy.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”