After a trip concludes, guests are asked to fill out a post-safari survey to let us know how things went. Like with our Guide Reviews, the following testmonials are all honest feedback from our recent guests.
“Competent and customer oriented approach. From the first contacts you really have the feeling that they are there to help and support you, understanding your needs and wishes. A2T is a serious company, they also have sound and good values that come out from how they treat their employee, guides, and maintains their vehicles.”
January 19, 2015
“Excellent! We loved every minute of the trip. Ray was an excellent guide who has a wealth of knowledge and is a wonderful person as well. It was truly the trip of a lifetime that lived up to our high expectations!! The information provided ahead for planning was very helpful and it was apparent that Karen and the rest of the company have a lot of knowledge about the country and all of the possible sites. Also Access was very responsive to any questions we had.”
January 19, 2015
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful. Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services. Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”
January 19, 2015
“Very knowledgeable, excellent customer service, and committed to providing a great travel experience to customers and giving back to the people of Tanzania.”
January 19, 2015
“Very professional company. They offered personalized attention from the beginning. I liked that they have a presence in USA and Tanzania. Casey was very responsive and really tailored my trip according to what I wanted to see/do.”
December 18, 2014
“The best operator with excellent knowledge of Tanzania. They cater to your wishes and execute it well.”
December 18, 2014
“Excellent! Good advice and suggestions were made about where to go and what to see and do. Overall, a very well organized agency that provided relevant information when planning an “out of the ordinary” trip! Staff members were readily available to answer questions and make suggestions. Our trip went off without a hitch! Very, very well organized and was extremely impressed with every aspect of this company!! I would recommend to anyone interested in booking a safari to Tanzania to go thru A2T! The Guides we dealt with were wonderful!”
December 5, 2014
“My overall impression of Access 2 Tanzania is excellent. Casey was incredibly helpful when planning the trip, and our guide Alex was great. Both Alex and Casey were very professional, listened to our wants and needs, and really worked hard to create the best possible experience for my dad and I.”
December 5, 2014
“Every detail was covered and questions and concerns were answered and addressed. This made for an amazing experience. Casey was so helpful in the planning part, really made it easy for us. Once there, Fulgence took over and we were in excellent hands. We had such a fabulous, fun, informative and impactful trip. We could not have done it without the full A2T team. Wilfred was also great on last day in Arusha. You had us so well taken care of!!”
December 5, 2014
“Loved it! Professionalism, knowledge & humor from our guide. Couldn’t have asked for better!”
November 18, 2014
“Wonderful Trip”
November 12, 2014
“My experience with A2T was excellent. Karen answered all out questions and during the final conference call gave me a very positive feeling about my upcoming adventure. All our lodgings and camps were excellent. Our guide, Alex, was fun, friendly and so knowledgeable about his country and also about the animals, birds and plants we encountered. We truly had no worries!!!”
November 12, 2014
“Everything promised took place exactly as expected. Excellent. Dependable. Don’t know how it could have been any better.”
October 28, 2014
“I am very happy with Access 2 Tanzania. When initially planning our safari and talking with various travel agents/safari companies, it became very clear to us that Access 2 Tanzania was the right company for us to work with. Casey was very informative and spent a lot of time with us in answering questions and planning our itinerary. While in Tanzania, everything fell in line perfectly without issue. From the moment Wilfred met us at the airport until our departure time, we felt well cared for. I feel like Access 2 Tanzania is a well run company that is focused on giving their clients an exceptional experience.”
October 28, 2014
“Overall we were extremely impressed with A2T. We spoke with Casey and he immediately seemed to understand the kind of trip we wanted and had excellent suggestions. Those suggestions turned out to be spot on once we were in Tanzania. I wouldn’t have changed much, if anything, about the itinerary.”
October 13, 2014
“All of our experience with Access 2 Tanzania was top-notch. Everyone we dealt with was very responsive, congenial, thorough, helpful, and ensured our experience would be the very best possible. The guide selected for our safari, David, couldn’t have been a better fit for our family. He saw to it that every day and every experience was enjoyed. The lodging was wonderful! Our choices proved to be right on target. The only exception was the last tent lodge whose food was just adequate. Also, the director was not as friendly as the other locations clearly were. However, the service staff was great. I would give Access 2 Tanzania a rating of “10” on a rating scale of 1 to 10.”
October 13, 2014
“Very professional and thorough. Took a lot of time to find out what kind of safari experience we wanted prior to booking everything. A caring company that gives back to the people of Tanzania.”
October 3, 2014
“EXCELLENT! Well organized, all details covered, smooth transitions from one location to another. Superb, well trained guides, very friendly and knowledgeable.”
October 1, 2014
“Was a brilliantly organised trip. Casey gave good, honest advice and managed to fit everything into our itinerary. I felt well prepared before my trip and during. We had Fulgence as our guide and could not have had anyone better. He was so organised and so fun to be around. Given that our party consisted of 3 girls, he was very patient and joked around with us, which made our trip even better. Our cook ‘Big’ was great as well. A really good cook and was fun to be around too. We did not stop laughing for a week. The safari was amazing. Fulgence had eyes like a hawk – I have no idea how he spotted some of the animals he did. Overall we would recommend Access 2 Tanzania to anyone looking for a safari to Tanzania.”
October 1, 2014
“Excellent! Would definitely recommend to anyone. David was so knowledgeable and fun to be with. Casey was very helpful in the trip planning.”
September 30, 2014