After a trip concludes, guests are asked to fill out a post-safari survey to let us know how things went. Like with our Guide Reviews, the following testmonials are all honest feedback from our recent guests.
“Excellent above average planning and follow up. All questions were answered and explained. Karen made two trips to personally help us with planning. I was impressed!”
September 30, 2014
“Very well run – easy to communicate, well constructed itinerary, good website, great guide (Danny), good accommodations/food.”
September 29, 2014
“Really great customer service, very punctual and professional. Even the guides and staff at all of the hotels/camps we stayed commented on how great our guide (Alex) was.”
September 29, 2014
“Very easy to work with. Accommodating. Very professional.”
September 29, 2014
“Karen was always ready to listen and address our questions. She has a warm friendly way of connecting with us. I am a bit sad that I didn’t get to meet her in person. Maningo was most pleasant. I never felt I couldn’t ask a question. He was keen at spotting game and giving details about most any wildlife situation. He provided a reference guide that was fascinating. He drove carefully and respectfully not only of his passengers but also of the environment. He found a school for us to visit in spite of the examinations that made a visit to the public school unavailable. Nasibu was great. He was patient, attentive to our pace of hiking, and informative. Felt very comfortable with him. Raymond was with us a short time on the return and again, I commend your organization for having outstanding staff members The itinerary was perfect. We had hikes at just the right time. Visits to 2 different homes were interspersed to give variety and insight anticipation for the next move.”
September 29, 2014
“Fantastic! Loved the help from Casey before we ever got on a plane, and the on the ground logistics were so seamless that we had to do nothing but relax and enjoy our vacation. I literally feel like the 5 days we were with A2T, I did not have to worry about one single thing.”
September 29, 2014
“Very professional tour operator. Provided helpful recommendations and graciously accommodated a schedule change. We felt very confident heading on our first trip to Africa due to the preparations and guidance provided by Access 2 Tanzania. From the moment we landed, Mussa managed our trip in a fun, yet very professional manner. If someone wants to have a once in a lifetime trip to Tanzania, Access 2 Tanzania is your answer!”
September 29, 2014
“Excellent. The entire planning process was great and the actual travel experience was wonderful.”
September 12, 2014
“Pre-planning was easy and we really liked the flexibility to customize our safari.”
September 3, 2014
“A2T was professional, quick to respond to questions, very accessible, knowledgeable and took care of every detail for us.”
September 3, 2014
“Excellent”
September 3, 2014
“Excellent”
September 2, 2014
“Your pre-planning consults and phone calls were helpful and informative.”
September 2, 2014
“A highly organized, professional, reliable and customer focused company both in terms of the office staff and the guides.”
August 18, 2014
“Fabulous! Everything went so smoothly from our first conversation with Karen through being taken to the airport the last night in Arusha. It was all effortless on our part and everyone, Karen, Maningo and all those in the background taking care of things made it absolutely wonderful.”
August 18, 2014
“From my very first phone call with Karen, I felt supported and guided. My ideas were listened to and helpful feedback/suggestions/modifications were given. It was a source of comfort to be able to put my trust in Access2Tanzania. From the beginning of the planning stages all the way to the last communications before leaving the USA, to Tanzanian component, to the post trip emails – I knew I was in good hands- that Access2Tanzania truly cared about us and our overall experience. The scheduled phone conferences were so very helpful. The information and links on the Access2Tanzania website were extremely helpful. A2T!!”
August 5, 2014
“Exceptional service all around. I liked both how responsive the company was in preparation for the trip, and the quality of the overall experience during the trip. I liked the accommodations and the parks, and how Karen worked with us ahead of time to meet our individual needs. I thought the price paid for the safaris set up by Access2Tanzania was a good value considering the price of entrance to the parks. I liked how the itinerary which Access2Tanzania set up was full because that is what we wanted, but still we had the ability to alter it for some relaxing downtime in front of amazing African vistas if we desired. I also like how Access2Tanzania gives back to the poor in Tanzania. I liked how the price was all inclusive, except for drinks and tips.”
August 4, 2014
“An outstanding company with a strong customer and community focus.”
August 4, 2014
“Excellent customer service. Listened to what we were looking for, and customized our trip to meet exactly our needs. Evrything was well above and beyond our expectations.”
July 29, 2014
“Well organized. Very professional”
July 26, 2014