6 out of 5 stars!
We now consider David a part of our family. He went out of his way to ensure that our trip was successful. He is a master at wildlife spotting and anticipating behavior. He is also masterful at communication, navigation, comedy and so many other things. I can’t imagine a better guide for photographers. Not only did David find amazing wildlife, he was keen to position the truck for optimal lighting and photo framing. He completely understood the needs of photographers and never once tried to rush us away from an opportunity. We ran out of superlatives for David while on the trip. He is excellent at his job, but he is also a gem of a human being.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”