A caring, effective and informative guide
Noel is a knowledgeable, caring soul who related well with all the personalities in our families. He knew what he was doing at all times. I must commend him for handling the very challenging driving conditions/roads throughout the trip. He showed great concern and empathy when one member of our group had a bad health day. A video we have of him dancing with our youngest son (who is 32) in the middle of the Serengeti and finding music on the radio that our son wanted showed Noel’s ability to relate to different people. He communicated well with us about what we wanted, made great suggestions and interacted effectively with other guides to get us to what we wanted relatively quickly. He always had a positive and empathetic attitude.
“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”