Noel is a knowledgeable, caring soul who related well with all the personalities in our families. He knew what he was doing at all times. I must commend him for handling the very challenging driving conditions/roads throughout the trip. He showed great concern and empathy when one member of our group had a bad health day. A video we have of him dancing with our youngest son (who is 32) in the middle of the Serengeti and finding music on the radio that our son wanted showed Noel’s ability to relate to different people. He communicated well with us about what we wanted, made great suggestions and interacted effectively with other guides to get us to what we wanted relatively quickly. He always had a positive and empathetic attitude.