Noel is a knowledgeable, caring soul who related well with all the personalities in our families. He knew what he was doing at all times. I must commend him for handling the very challenging driving conditions/roads throughout the trip. He showed great concern and empathy when one member of our group had a bad health day. A video we have of him dancing with our youngest son (who is 32) in the middle of the Serengeti and finding music on the radio that our son wanted showed Noel’s ability to relate to different people. He communicated well with us about what we wanted, made great suggestions and interacted effectively with other guides to get us to what we wanted relatively quickly. He always had a positive and empathetic attitude.
“I really appreciated how straightforward and simple the process was—from putting together the itinerary, all the way through the lead-up to the trip. The initial planning call, along with the payment plan, then the pre-trip call to make sure everyone was on the same page (including the helpful YouTube videos)—it all felt seamless. And the best part was truly the expertise and professionalism of Wilfred. He did a wonderful job not only showcasing his knowledge of wildlife and Tanzanian culture, but also really took the time to get a sense of what we wanted out of the trip—even when, at times, we admittedly weren’t the most vocal, simply because we didn’t always know the breadth of possibilities.”