A caring, effective and informative guide
Noel is a knowledgeable, caring soul who related well with all the personalities in our families. He knew what he was doing at all times. I must commend him for handling the very challenging driving conditions/roads throughout the trip. He showed great concern and empathy when one member of our group had a bad health day. A video we have of him dancing with our youngest son (who is 32) in the middle of the Serengeti and finding music on the radio that our son wanted showed Noel’s ability to relate to different people. He communicated well with us about what we wanted, made great suggestions and interacted effectively with other guides to get us to what we wanted relatively quickly. He always had a positive and empathetic attitude.
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”