A fantastic trip with an amazing guide.
We have travelled extensively and can honestly say that David is the best tour guide we have ever had. David’s has an obvious love for what he does and the environment he works in and beyond being our host, driver and guide, made sure we were comfortable, refreshed and happy! He has an amazing knowledge of what to look for, where to find it and thoroughly explains what we were looking at when we found it and went out of his way to ensure that we would get the best view with the best light to ensure we came back with some National Geographic quality pictures. David is fun, informative, and would suggest to a friend. Cannot imagine having done this trip with any other guide and owe him a huge thanks for being a major part of our amazing Tanzanian experience (would like to have given a higher rating than best but not available!!!)
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”