A journey to remember!
I cannot say enough about our guide, David. He was knowledgeable, friendly, reliable, fun to spend time with, and always concerned about our safety and willing to listen to our preferences, and offer us experiences we didn’t even know were possible.
David was warm, friendly, a talented photographer, an expert driver, well informed about the wild life, including the birds. He was exactly what you would want and expect from a good guide. We did a lot of laughing, learned a great deal, and always felt safe.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”