A magical trip!
Danny was amazing! He personalized our experience to what we liked or wanted to see more of, and we were sad to say good bye on our way to Zanzibar. He was very knowledgeable and knew the ins and outs of the parks very well. We have already recommended him to friends. Additionally, we loved that we could enjoy all that he had to offer as a guide without having to share it with ten other people like some other tour companies!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”