A most extraordinary life experience in Tanzania
Noel is one of the kindest human beings I ever met. We loved and respected him very much. I cannot imagine a better guide. He was very patience, well informed, passionate about his work. He know exactly how to make our wildlife viewing an exceptional experience. He had a nice sense of humor and overall a joy to be with. When our 4×4 broke down he made an extraordinary effort to get us to the lodge safely and we had another vehicle by the next morning. That was impressive.
It was so hard to say goodbye.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”