Above and beyond
Fulgence not only was a great tour guide but he went way above and beyond expectations to make us happy. For example, he overheard me telling Aimee that I love exotic fruit and the next day he showed up in the jeep with some different types of bananas and custard apple. We mentioned to him that we wanted to try some of the local food and on the day back to Arusha he stopped at a small restaurant and we were able to eat traditional ungali porridge and barbequed meat. I also said I’d like a Tanzania soccer jersey and he found a local guy that sells them. These are just a few examples of little things he did to make us really happy besides just being a great guy and an unbelievable tour guide.
“Very professional and knowledgeable. Karen kept us informed throughout the entire booking process, answered all questions, and even checked in to make sure everything was going well while we were on Safari. Karen was also able to accommodate changes to our itinerary by adding days based on our flights.”