Above and beyond
Fulgence not only was a great tour guide but he went way above and beyond expectations to make us happy. For example, he overheard me telling Aimee that I love exotic fruit and the next day he showed up in the jeep with some different types of bananas and custard apple. We mentioned to him that we wanted to try some of the local food and on the day back to Arusha he stopped at a small restaurant and we were able to eat traditional ungali porridge and barbequed meat. I also said I’d like a Tanzania soccer jersey and he found a local guy that sells them. These are just a few examples of little things he did to make us really happy besides just being a great guy and an unbelievable tour guide.
“We had a wonderful experience. We did not know what to expect going into organizing this trip but we felt very well supported and felt that the trip was tailored to our needs, interests and preferences. Thanks to the videos, the FAQ pages, the summary document and the videochat we had with Karen ahead of departing we were fully prepared for the trip and didn’t have any surprises.
Our guide Willy was phenomenal. We had a lot of fun driving around with him and we really appreciated his good nature, his knowledge, his passion for the game drives and animals, and his excellent driving skills.”