Above and beyond
Fulgence not only was a great tour guide but he went way above and beyond expectations to make us happy. For example, he overheard me telling Aimee that I love exotic fruit and the next day he showed up in the jeep with some different types of bananas and custard apple. We mentioned to him that we wanted to try some of the local food and on the day back to Arusha he stopped at a small restaurant and we were able to eat traditional ungali porridge and barbequed meat. I also said I’d like a Tanzania soccer jersey and he found a local guy that sells them. These are just a few examples of little things he did to make us really happy besides just being a great guy and an unbelievable tour guide.
“Competent and customer oriented approach. From the first contacts you really have the feeling that they are there to help and support you, understanding your needs and wishes. A2T is a serious company, they also have sound and good values that come out from how they treat their employee, guides, and maintains their vehicles.”