Access 2 Tanzania – 11 out of 10
We would rate Maningo with 11s across the board if we could – he was wonderful! He has an impressive eye for identifying, tracking and spotting animals. Our first full day with him at Lake Manyara he spotted a group of lions in a bush that several other guides had missed. He taught us how to identify different types of gazelle and has an incredible knack for reading animal behavior. We were able to watch a lioness hunt and a wildebeest give birth thanks to his instincts. He told us he has been a safari guide for 15+ years and it shows, his driving and navigation skills were top notch. We encountered some muddy roads and never got stuck but did stop to help another vehicle that wasn’t so lucky. Most importantly to us, Maningo was very kind, friendly and personable. He tuned in to our personalities very quickly and we had the best time talking and joking around with him.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”