Access 2 Tanzania made a lifelong dream come true!
Nasibu was an outstanding guide in every way. He took care of everything to ensure we had smooth transitions between all accommodations and activities. He was reliable and prompt to pick us up at agreed upon times, always checked in with us to make sure we were happy and doing well and somehow ALWAYS got us front row viewing to all the amazing wildlife of Tanzania! His experience and knowledge allowed us to not only see the “Big 5” but so much more! He was very friendly and informative about the country and we enjoyed the time we spent with him.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”