All you can dream of and MORE!!
Nasibu was perfect – and set it up so next “viewing” was a surprise and better than the last!
Full of information, confident, and even keeled even in the midst of car/weather issues.
His personality added to the adventure, not distracted from it –
His driving ability was exceptional and he always got us to just the best place to see what was happening.
He was very sensitive to our needs and always checking to be sure we were doing well.
He always told us what to expect and what was expected of us when entering new situations – like the banana village and Masai village
The best part was his true enjoyment in watching the animals – did not seem like a job to him.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”