Amazing!!
Danny was amazing! He was such a good fit for our group. He was funny, had a great sense of humor, spoke English well and was extremely knowledgable about all things Tanzania, animals, national parks, etc. I found it truly amazing that he was able to navigate through all of the parks (seemed to know where he was going), talk with us about animal facts, as well as be on the lookout for animals, all at the same time! I couldn’t believe how he was able to spot certain animals from such a far distance. He also did not give up on finding the animals we wanted to see. He literally spent hours driving around all morning in search of a cheetah and we were successful.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”