An amazing trip
Maningo was brilliant. He fitted in to our rather dynamic family group really well. He had a good mix of joining in, and doing his own thing. He got along well, and connected with, every person in the group. He was also very funny! We couldn’t be happier with Maningo as a guide. He was great at spotting animals and very knowledgeable. He even took the time to send us a few emails after our safari finished, which is really nice.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”