Best possible guide
Nasibu was a fantastic guide, he was kind, friendly and was easy to talk to. His English is fantastic and he had a great breadth of knowledge about the animals we were seeing and of the country. Nasibu had an uncanny ability to spot animals that otherwise we would have missed and we always seemed to be in the right place at the right time to catch animals. Nasibu seemed to have good standing with other guides which I think helped to contribute to the success of our safari. He listened to what we wanted to see and then the next day we were always able to find it. we couldn’t have hoped for a better guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”