Best Vacation Ever
Ray was a great guide, his driving ability, knowledge of the parks, knowledge of the animals, ability to spot the animals, knowledge of African culture were all excellent. Ray was extremely friendly; he became part of our family during the Safari. Ray provided us information about which animals we might see and by the end we had seen them all and more. When viewing animals Ray would tell us what the animal would do and it always happened as Ray predicted. We would highly recommend him as your guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”