Chase for the Big Five
Thank you for giving us Wilfred to lead our tour. He had great insight into the animal’s backgrounds, their instincts, their protective mannerisms. Wilfred had sharp eyesight which allowed us to see/experience things that we would not have seen on our own. Certainly, the easy answer would be to follow the other jeeps, but Wilfred many times went his own ways and we were rewarded with seeing neat situations such as a leopard in the Serengeti, cheetahs in Tarangire, and a wildebeest stampede in the Serengeti. We were also able to see a rhinoceros at Ngorogoron park. We were able to see the BIG FIVE.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”