Choose Fulgence!
Fulgence was amazing. He greeted us every morning with a bug smile on his face. He went out of his way to make us happy, and I think we all had a fantastic trip – in part because we had such a fantastic guide. He was fun to be around, always joked around with us and had a great sense of humour.
He was a great spotter – saw animals that we would have driven straight past. He had great knowledge and he has great enthusiasm for what he does. He seems to genuinely love what he does, and that enthusiasm is contagious. If I went on safari again, I would have no hesitation choosing Fulgence.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”