Danny, best guide ever.
Danny is an excellent and much experienced guide. He always provides you with lot of information about animals, about their habits and about Tanzania. He is an impressive driver who knows by heart all the Tanzanian roads. He is also very good at finding every kind of animal. In fact, we could see all the Big Five (rather…of the Big Seven). Beyond his competences, he is also a very nice and generous person. He took care of us, he was always attentive to plan day’s activities according to our wishes, and he was also ready to answer all our questions and to respond to our requests. We had lot of fun with him…we talked about everything, we had very nice dinners in the camp, and we also learned a bit of Swahili from him!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”