David knows his wildlife!
David was awesome! He was friendly and personable and also very knowledgeable about the country, the animals, the driving, etc. He planned each day of our stay with us in mind but also with the best times and places to see all the animals. He wanted to make sure we were satisfied and that we had the best experience he could provide and that is exactly what he did! I can’t imagine navigating around the country and the parks without a guide and David was outstanding! He made our visit the best it could be!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”