Eagle eyes and the social butterfly
Willy was excellent! From a safari guide perspective I can’t see how he could have done better. He’s knowledgeable about the fauna and flora, has super human eyes (really, amazing), knew the area well and seemed to personally know every guide in the area. He was very conscientious both about our safety and well being, as well as the environment. We found it refreshing that he had to stop to pick up some trash or help out another guide that was having issues. He was engaging and got along well with us.
Willy was great and we’d gladly recommend him and ask for him again again if we were to engage in A2T for another safari.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”