We had complete trust in Fulgence. He’d listen to what we wanted to do and see but also guided us in the right direction (such as strongly suggesting we rise very early and get to the crater before the crowds). A warm, friendly personality. Knew everything about every animal and habitat. We had a great balance of talking and silence, to just absorb our surroundings. We were never bored.
“It’s a top notch company with excellent attention to detail, support, and communication. Karen listened and understood our goals and preferences for our trip and followed through to make sure the time, guide, and accommodations were tailored to our needs.”