We had complete trust in Fulgence. He’d listen to what we wanted to do and see but also guided us in the right direction (such as strongly suggesting we rise very early and get to the crater before the crowds). A warm, friendly personality. Knew everything about every animal and habitat. We had a great balance of talking and silence, to just absorb our surroundings. We were never bored.
“I held the role of our group’s travel agent. Your in-office team was extremely helpful and accessible during the entire pretrip process. Your pretrip videos were also very helpful.”