Extraordinary
Very knowledgeable, friendly and went above and beyond. He always managed to give us the best view of the animals. and always knew the answers to all our questions. Genuinely worked with us to make sure we had an unforgettable experience.
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”