Fabulous Guide
Gerry was a star! His passion for the animals, his professionalism, his social awareness, his stories, his laugh and ‘the safari bible’ were all incredibly memorable. We loved sitting at picnic (whether Tarangire, Mto wa Mbu, Ngorongoro, Serengeti) or at the lodges and just talking. We learned so much about Tanzania, the people, and the culture from Gerry. The safari picnics were so enjoyable – great spread from the lodges, Gerry with the utensils and beverages! We saw all of the Big 5 (and Honorable Mention – Gerry knows who that is! 🙂 ) many times over. Gerry had an idea/plan/schedule for each of the days that we modified when it made sense and he was good with that flexibility. Gerry was visible and present throughout our stay in Tanzania, always just the right amount of being there without being overly there. And we really liked that he always took care of the locals – no food went to waste, small cash tips here and there for whomever helped us out, all of which felt very considerate and appropriate. In a country where the scenery, the animals, and the people are the stars of the show, Gerry gets the Best Director or Best Choreography award.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”