Fantastic safari experience from a great company and guide
Wilfred is a very good and pleasant person. It is impressive how he has accomplished so much personally leading to becoming an A2T guide. He is well spoken and did a great job locating the animals. You can tell that he is a leader and that other guides look up to him. He had good interaction with us and is a positive person. We doubt any other guide could be any better overall than Wilfred.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”