Fulgence has a keen eye to find animals!
Fulgence, was the very best. No matter what I wanted he always provided it except we usually had everything we needed without asking. He was fun and interesting and always had great answers to every question I asked. We would be driving along looking for animals and all of a sudden he would stop the vehicle, point and say “9:00 lion”. I never could figure out how he knew that an animal was there. But he did this again and again! Spotting animals while driving. We saw everything. Not just at a distance but many close up, too. Some big cats right next to the vehicle. It was amazing. We saw fifteen to twenty elephants crossing the road right in front of the vehicle etc. etc. etc. Just a wonderful thing.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”