Gerald – Expectations Exceeded!
Gerald was amazing, blew our expectations of what our guide would be. He took such good care of our children, treating them as if they were his own. He purchased them little gifts too. My little girls cried when they had to say good bye to Gerald. He was so friendly, it didn’t feel like he was just going through the motions, he truly loved what he was doing and loved finding us great things to see. Gerald was always thinking us us and the kids when making planning decisions. He gave advice without making it feel like he was telling us what to do. You could tell he had a huge breath of knowledge and wanted to share it with us.
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”