A great guide makes the trip, and Fulgence is that
Fulgence was an amazing guide and a wonderful person to be around. In terms of being an excellent guide: we would come back to camp telling people what we had seen that day, and they would always say we were so lucky. After a few days of this, we realized it couldn’t just be luck, but also Fulgence’s knowledge and skill that made it possible. Some of it may be good karma for him as well, since he was always the one to stop and help others who were stuck in the mud, give directions to other lost guides, or even give water and cash to people who’s car had broken down at the side of the road. Every single question we asked him about the animals or Tanzania he knew the answer to. We learned so much in our 9 days with him. Amazing, amazing trip that is mainly due to Fulgence. I would highly recommend him to anyone traveling to Tanzania.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”