Great trip, great guides
Danny was great, good sense of humor, quick smile, very informed and pretty damn good spotter. He missed his calling as a rally driver! Amazing he can get along on some of those roads. We were pulling folks out and motoring right along. I was traveling solo and the two guys took me in, we gave up on setting me up at all times and basically just set up in the cooks buildings and hung out in there for meals which gave me additional appreciation for what they do, and much better jokes in there as well!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”