Greatest trip we’ve ever been on BY FAR!!
David was fantastic! He was clearly very knowledgeable about the area, the animals and where to go to get the best viewing of what we wanted to see. He kept us laughing and made sure we were comfortable throughout the trip. If/when we go back or if we know of anyone that is going to Tanzania I would surely request David as the guide. In trying to think of any feedback we could give, we could only come up with the thought that David could explain what we’re doing in more detail as we start the day off. Frankly that’s the only thing we could come up with.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”