Honeymoon paradise!
David was fantastic in every respect. In addition to being so knowledgeable about all wildlife, the vegetation, culture, etc., he was funny and entertaining and really kept a smile on his face all day, every day. He kept us on schedule, making sure we were exactly where we needed to be, on time every single day. He made every effort to get us to the right spot at the right time and his intuition was spot on. He really made our trip.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”