Joachim was knowledgeable, friendly and professional. He used his experience to know when better viewing opportunities were possible, which areas had the best chance at seeing certain animals and helped manage the time to ensure the best overall experience (I would’ve spent too much time with the giraffes and missed out on lion cubs if not for him!) Thanks to Joachim I was able to see the Big 5 and have cherished memories.
“Very positive. Casey was very responsive and helpful in planning the trip. We told him vaguely what we wanted to do and he planned an agenda. He also explored options that we were interested in but in the end did not include in our trip. He was willing to meet with us personally and walk thru the trip with us which was very helpful in answering questions and dealing withthe anxiety we had.”